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Survey finding

High or variable service charge: what to check

Needs attention

Service charge can be the largest hidden cost of leasehold ownership. This page covers what you should ask for before exchange, how lenders treat it, and what reform may bring.

Last updated: 6 May 2026. Editorially reviewed: 20 May 2026.

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Finding

High or variable service charge

Needs attention

What this usually means

Service charge is the leaseholder's contribution to the cost of running and maintaining the building or estate. It covers repairs, insurance, cleaning, lifts, security, sinking funds, and management fees. Service charges have risen sharply since 2018, particularly on flats with fire-safety remediation, lifts, and concierge. The Leasehold and Freehold Reform Act 2024 introduces transparency reforms (still pending commencement on most provisions).

Why it matters

A high or rapidly increasing service charge eats into the buyer's affordability. Lenders factor service charge into the affordability assessment. Disputed service charges can stall sales, seek the last 3 years of accounts and any current dispute correspondence before exchange.

Ask your surveyor

  • Check:The surveyor does not assess service charge. This is a conveyancer's read of the lease and accounts.

Ask the seller

  • Check:What is the current annual service charge and what does it cover?
  • Check:Provide the last 3 years' service charge accounts.

Next steps

  • Get two written quotes from local trades before negotiating with the seller.
  • Speak to your mortgage broker before exchanging if the finding affects mortgageability.

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What you need to know

Severity

3/ 5

Significant. Specialist follow-up usually warranted before exchange.

Typical cost to fix

Last 3 years of service charge demands: free from the seller. First-tier Tribunal application (Section 27A LTA 1985) to challenge service charge: £100–£400 application fee plus legal costs typically £2,000–£10,000.

Mortgage impact

Lenders include service charge in affordability calculations. Very high service charges can reduce maximum borrowing. Disputed or unpaid service charges can stall completion.

Insurance impact

Building insurance is typically arranged by the freeholder and recharged through service charge.

When to pull out

Pull out if service charge is rising rapidly with no transparent explanation, fire-safety remediation contributions are open-ended, and the seller cannot provide forward visibility.

When to renegotiate, and by how much

If service charge is high, factor into affordability and offer accordingly. If a known imminent increase (e.g. major works) is not reflected in price, negotiate based on the buyer's share of the works cost.

Thinking of pulling out or renegotiating? What to do after a bad survey

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Short lease (under 80 years) , often sits near high or variable service charge on a survey and is the next thing to check.

Editorial review

Editorial owner: BiteRight Ltd, operator of MyPropertyScan. We review buyer guides against UK public property datasets, RICS survey wording, lender requirements, and common buyer questions.

Pages are updated when source coverage, property-risk guidance, survey cost assumptions, or product checks materially change. Methodology and dataset limitations are explained on the MyPropertyScan methodology page.

Sources used

We use UK public and specialist sources where they are available. Public datasets can be incomplete, delayed, or missing for some addresses. Treat them as a starting point, not as a replacement for professional advice.

Source standard: preference goes to official government datasets, statutory bodies, professional standards, and primary dataset publishers. We cite the source family on the page and explain coverage limits rather than filling gaps with unsupported estimates.

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