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Survey finding

Ground source heat pump: buyer's guide

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GSHPs have specific maintenance and income features. This page covers them.

Last updated: 6 May 2026. Editorially reviewed: 20 May 2026.

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Finding

Ground source heat pump property

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What this usually means

GSHPs are efficient but expensive to install. Surveyors look at age, service history, RHI registration (for income-producing systems), and the condition of the ground array.

Why it matters

Running costs and possible RHI income are the main financial considerations.

Ask your surveyor

  • Check:What is the system age and service history?
  • Check:Is the ground loop in good condition?

Ask the seller

  • Check:Do you have RHI documentation?
  • Check:What are the running costs?

Next steps

  • Get two written quotes from local trades before negotiating with the seller.
  • Speak to your mortgage broker before exchanging if the finding affects mortgageability.

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What you need to know

Severity

2/ 5

Maintenance item. Worth quoting and including in negotiation.

Typical cost to fix

GSHP service £200-£500/year. Component replacement (heat exchanger, pump) £1,500-£5,000. Full system replacement £15,000-£25,000+.

Mortgage impact

Standard.

Insurance impact

Some insurers require specialist policies.

When to pull out

Not relevant.

When to renegotiate, and by how much

If service overdue or failure imminent: £500-£3,000.

Thinking of pulling out or renegotiating? What to do after a bad survey

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Editorial review

Editorial owner: BiteRight Ltd, operator of MyPropertyScan. We review buyer guides against UK public property datasets, RICS survey wording, lender requirements, and common buyer questions.

Pages are updated when source coverage, property-risk guidance, survey cost assumptions, or product checks materially change. Methodology and dataset limitations are explained on the MyPropertyScan methodology page.

Sources used

We use UK public and specialist sources where they are available. Public datasets can be incomplete, delayed, or missing for some addresses. Treat them as a starting point, not as a replacement for professional advice.

Source standard: preference goes to official government datasets, statutory bodies, professional standards, and primary dataset publishers. We cite the source family on the page and explain coverage limits rather than filling gaps with unsupported estimates.

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